What Every Industry Can Learn From Banking When it Comes to Reputational Risk and IT

What Every Industry Can Learn From Banking When it Comes to Reputational Risk and IT


Available On Demand
Duration 60min
Paul Leonhirth
Director, Banking & Financial Markets
Integrated Risk Management Solutions
Paul Leonhirth
Paul Leonhirth is Global Director of Business Development for IBM’s Integrated Risk Management (IRM) Solutions portfolio serving clients in the Banking and Financial Markets Industry and has over 23 years of business and IT experience including sales and management consulting leadership roles in complex system integration, business development and project management for clients in Retail Banking, Private Equity, M&A Transaction Services and Capital Markets. Paul and our FSS Industry Solutions Risk Management team are dedicated exclusively to our top Banking & FM clients and lead a cross-IBM team providing innovative solutions for Financial Risk Data and Analytics, Operational Risk and Compliance, Financial Crimes/Fraud and IT Risk/Information Security for line of business, operations and technology. Paul also represents IBM on the Financial Services Information Sharing and Analysis Center (FS-ISAC) affiliate advisory board and with other banking industry associations.
Samantha Harris-Patel
Senior IBM Global Risk Management Advocate
Samantha Harris-Patel
Samantha Harris- Patel is a Senior IBM Global Risk Management Advocate who has been focused on developing the IBM Risk Study paper with the Economist Intelligence Unit for the past four years. She is currently driving the development and global launch for the 2013 Reputational Risk and IT paper. Previously her role was to develop and manage strategies for the launch of global Offerings for Business Continuity and Resiliency Services. Samantha joined IBM from the UK where she was a journalist developing business articles with a technology focus. She has an English Language and Literature from Manchester University. External Award 2001 Received a Telly Award for an IBM Hosting Center Virtual Tour

The recent global Reputational Risk and IT for Banking research report commissioned by IBM and in collaboration with the Economist Intelligence Unit noted that 92% of banks include IT risk management as part of reputational risk management; this was higher than all the other industries. The banking industry is highly competitive and heavily charged with compliance and regulations, and unhappy customers can switch banks easily. This is driving a shift towards greater focus on customer engagement and customer satisfaction in managing reputational risk exposures.

Join this webcast to learn insights gained from real-world experiences and interactions with clients, including:

  • What priorities banking has when it comes to managing reputational risk and IT
  • How the banking industry is controlling the cost of reputational harm
  • Actions every industry should consider to give reputational risk the focus and funding it needs

Register today, and attend this webinar to learn more.

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