You Can’t Make Me! Using Change Management for Process Improvement Success
Business Process Improvement drives productivity improvements, but the very nature of process improvement requires people to change. That reality, along with an ever-increasing volume of change across every industry, makes change management essential to process improvement success. Process management and change management go hand in hand.
Even the best process improvements fall flat when people resist new ways of working. Overcome resistance by incorporating Change Management into your Business Process Improvement plans. The probability of success is nearly six times higher for organizations that effectively use change management. So when you commit to business process improvement, change management must be part of your solution if you expect to realize the benefits you want. This webinar will help.
Attend this webinar to learn how to:
- Connect change management to successful process improvement
- Engage your employees in process improvement changes
- Target the source of employee resistance
- Involve leaders in change management to get sustained results
- Understand the human aspects of process improvement
Two Big Brains, One Great Webinar
You’ll get insights and ideas from two experts in the fields of Change Management and Business Process Improvement. Popular author, teacher and advisor Phil Eastman II speaks on change engagement to audiences around the world. You can’t train your way through the human side of change, says Phil, so attend this webinar to find out what you can do.
Lexmark helps customers transform daily workflow through process improvement. Lexmark process improvement evangelist, John McCoy, shares examples of companies that have successfully combined process improvement with change management. You’ll get ideas on how you can do it, too.